Frequently Asked Questions
2- Do we need to call and reconfirm our arrival ride pick up to or from Sanford or Orlando international airport?
How do we find our driver at Orlando International Airport?
19- What are the best near Orlando Central Florida casinos?
1- How early should a MCO airport taxi reservation to be made?
While we will do everything we can to accommodate guests with short notice, we encourage everyone to make their Orlando taxi, SUV, van or mini bus reservation as soon as their itinerary is finalized. Online Reservations cannot be made within 12 hours. If you are arriving to Orlando within 12 hours, please contact us at or Whatsapp +1(407) 843-7910
2- Do we need to call to reconfirm our taxi pick up from or to MCO airport?
No, 24 to 72 hours prior to arriving in Orlando, we will send you a second confirmation email reminding you about your reservation with us. At this point, please let us know if there are any changes to your itinerary or travel plans. We provide flight monitoring services as standard for all clients enjoying our airport transfer service the day of your arrival so we can Meet & Greet when you arrive at Orlando or Sanford International Airport.
3- How do we find our driver at Sanford or Orlando International Airport?
Your driver will meet you around airline baggage claim area ( 2 level) at International Airport arrival. If you do not see you driver, do not panic! Just contact us and we will locate them for you.
4- Can we request car seat or booster?
Yes, you can request car seats and boosters. They are complimentary when you choose 1A Orlando Airport Taxi Limo and Transorlando taxi. Due to size limitations, we do not carry Car Seats in our Town cars. When to use a car seat - Car seats are used for children who weigh 22 lbs. - 40 lbs., generally ages 1 to 4 1/2 years. When to use a booster seat - Booster seats are used for children who weigh 18 kg (40 lb.) or more.
5- Does 1A Airport Limo & Trans Orlando taxi allow a complimentary stop?
Yes, we allow up to a 30 minute complimentary grocery stop for round trip reservations only as long as a request is made at the time of the reservation. If your flight is delayed over 30 min, we respectfully ask you check with your driver if her/his schedule permits to accommodate you with your need. Please remember, our drivers will stop on stores on the way to either Disney or Universal resorts. Due to the stores being closed, we do not provide a grocery stops after 10pm. If you need to stop at additional locations, extra charges will apply.
Uber rider screenshot, click here
7- Is Transorlando cheaper than Uber XL or Lyft Plus?
We do have lower fares then Uber and Lyft from many cities in Florida to Orlando MCO using vehicles with 3 row seats up to 7 passengers. Capacity can vary depending on how many suitcases.
Fares for vehicles XL Plus and Maxi van 8 to 11 passengers:
- Port Canaveral........$95 - $165
Uber rider screenshot, click here
- Daytona beach......$145 - $171
Uber rider screenshot, click here
- Ocala.....................$175 - $235
Uber rider screenshot, click here
- Tampa...................$125 - $258
Do you want more discount?
Call us now at +1407-843-7910 Whatsapp for live comparison
8- What is appropriate gratuity?
Most of our drives tell us they earn on an average $10.00 from airport to resort transfers and $15.00 to cruise transfers. Although your round trip fare is due at when you reach your first destination, we recommend you tip your drivers on a per transfer basis.
Stretch Limousine only: A 20% drivers gratuity will be added to the total for stretch limousine transfers.
9- Will the driver be there if my flight is late?
Yes. A flight tracking system is used to monitor your flight status; therefore we will
know exactly when you will arrive. There will be no late or early pick-up fees no matter what time you arrive.
Please remember to inform us of any changes in your flight arrangements since we will be
tracking the original flight you have provided us. If you have a connecting flight, please provide us with that number. If for any reason you do not find your driver, please call us at (407) 843-7910 Whatsapp.
We will locate your driver and send him over to you.
10- What is the procedure to confirm our return pick up?
Your return schedule is based on the information you provide us when your reservation is made, and a return time is scheduled before you actually get to Orlando.
The standard pickup time for all returns to the Airport from Disney or Universal areas, is 2 hours prior to your flight time, and 3 hours for international flights. The driver who brings you to your resort will then attempt to confirm a time with you, and we always suggest that you also reconfirm it with your driver.
If you feel that you need more or less time, we can change it for you. Also, if you are staying at either Disney or Universal resorts, we will call you the night before at your resort reconfirming your return pick up time. In order for us do this successfully, it is important that we have both the first and last name of the person who is registered at the resort where you are staying.
11- We have multi-family members arriving on the same day but at a different time. We wish to ride together to Disney. How can we arrange this with 1A Orlando Airport Taxi or Transorlando Limo?
If the time spread between flights are not too far apart and you do not mind waiting for your other family. All you need to do is to send us an e-mail and let us know! Please, provide us with the flight information of the arriving party(s) and instruct your other family members who are arriving early to meet up with you and your driver at the baggage claim area.
12- Our return pick up resort is different from drop off resort. How can we indicate this when we make our reservation on-line?
Just send us a note and we will schedule it for you.
13- Meet and Greet.
A Meet & Greet is a service that we provide for limo services at no extra cost to our clients, but this service requires a great deal of laboring and expense on our part. At times, it can result in unnecessary expenses for us if our clients are unfamiliar with this type of service. By sharing with you the workings of a meet and greet, we believe you will help us reduce these unnecessary expenses at the airport. Your driver begins by monitoring your flight immediately after you leave your hometown in order to meet you at the baggage claim area when you arrive.
Once your flight is at the gate, for your convenience, your driver will bring and park the requested vehicle into what we call the commercial vehicle lane lot, couple miles away, next step driver move down stairs from where you claim your bags. The minimum charge we pay just for passing through this area is just under $10.00. It is important of your driver to quickly meet up with the party and leave in the shortest possible time to minimize the charges. Anything that prolongs this process will increase our expenses.
Upon landing, if you think you think you will need some additional time in the terminal before coming down to baggage claim area, (such as having a bite to eat or anything else), please let us know in advance. This way, we will have your driver wait for you at the staging area on a stand by basis. Thank you for your understanding and cooperation.
14- How long before my flight departure should I be picked-up?
Your pick-up time will be scheduled 2 1/2 hours prior to your departure flight. Your driver will confirm this information as soon as you reach your destination. If you wish to be picked-up at a different time just inform your driver and it will be changed.
15- Can I book additional transfers?
Yes, once you make a reservation, you will have the option to add additional transfers for an extra discounted cost. For transfers to Universal from Disney, or vice versa are as follows: $35 One Way, $65 Round Trip. Universal and Disney area transfers are from $20.00 to Sea World and Discovery Cove transportation. Lake Buena Vista resorts to Premium Outlet $12.00 . Disney's Coronado Springs to Premium Outlet $18, Disney's Coronado Springs to Universal Studios $35.
16- Is Transorlando taxi really cheaper than taxis?
Yes. We provide trained drivers to take care our customers it will be the first advantage. Do not worry about traffic congestion and even if we use a long route to avoid traffic problem, the price will be the same. The 30 minutes waiting time at your favorite grocery store will be free! No airport, tolls and no extra fees. Another example: Payment for Orlando International Airport to Miami Intl. Airport = 240 miles x $1,96 per mile* = U$470.00. (Yellow city cab's minimum fare charge are $2.53 per mile x 240 miles = $607.00 plus tolls). * U$1.80 per mile for trips over 250 miles.
More you use our service, more discount you will have! See our rates here...
17- Have you count on car service companies like Carey International, Boston Couch or Mears transportation services before?
As you can count on Carey International (www.carey.com), Boston Couch (www.bostoncoach.com) and Mears transportation services, you can count on us too for the same equipment, SUV's, Lincoln Town car or Cadillac, unsurpassed reliability and safety, consistently high quality all over the Florida with chauffeured services professionals to do more for you for almost half price then Carey and Boston Couch.
18- How do I get from Disney resort or any Orlando resort to Port Canaveral cruise lines?
First option for your family comfort and privacy and cheaper than Disney buses, 1A Orlando taxi services offer from:
- MCO Airport for up to 4-5 passengers Lincoln MKT $125-$145 | SUV 7 passengers $175 | VAN 11 passengers $225 - $275
- Any resort $125 - $145
- Disney resorts $135 - $158
Service go on your time straight to Port Canaveral Disney cruises and we wait for you. Time: 60 minutes.
Second option are Disney buses going hotel to hotel picking up passengers:
- Resort to Port Canaveral or Port Canaveral to resort/airport $39 per person / one way.
- Airport to Port Canaveral $79 per person / round trip.
Service provided from Disney buses pick up time schedule, you have to wait for the bus. Time: 90+ minutes
19- What are the best near Orlando Central Florida casinos?
There are two casinos at few minutes from Orlando, the best one is Seminole Hard Rock Casino, Tampa and the other one, Victory Casino Cruises, an authentic Las Vegas-style, departing every day from Port Canaveral
Round trip promotional from Orlando: you travel to a place, expend couple hours and then back again at same day for the price of one way ride. First waiting hour is free. The second and consecutive hours cost from $35 or less per hour.
Service cancellation:
Free: up to 24 hours before scheduled pick up time.
Payments for same day reservations cannot be canceled and are not refundable.
Payments accepted: CashApp, Venmo, Paypal, Zelle, Bank of America and all major credit cards.
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